👋 You own capability for the organisation. Let's build the architecture that lets you deliver it.

Capability, competency, skills and job architecture, designed to be used. Built on fourteen years in the discipline. No bloat. No theatre.

Most organisations don’t have a capability problem.

They have an architecture problem.

Terms get conflated. Frameworks pile up. Roles bloat.

Then AI arrives and exposes every crack. And you are the one accountable for the fix.

Explore the thinking
01

Capability

What a person can reliably do and carry across roles and contexts, not just in theory but in practice.

02

Competency

How performance is defined within roles, and what “good” actually looks like.

03

Skills

The specific abilities people develop to contribute effectively.

04

Tasks

Where work actually gets executed, and where AI, automation and judgement intersect.

What I talk about
What I work on with you

This is the work itself, not a reading list.
Each one is a lever for making work clearer, fairer and ready for what AI changes.

Capability Frameworks

Skills are transient. Capabilities are durable. Frameworks built to evolve with tech and strategy.

Competency Frameworks

How good performance is defined within a role, made specific enough to assess, develop and promote against.

Skills Taxonomies

Skills structured, clustered and connected so they are actually useful, not a static list.

Role Description Design

Clear, precise role descriptions that capture tasks, set expectations and align roles to strategy.

Job Architecture

Breaking job design down to its smallest parts, then rebuilding it for automation, augmentation and agility.

Task Design & Automation

What tasks actually need a human? What can we offload, augment, or kill off entirely?

I work with the scaffolding behind the world’s job data.

+
+
+
+
+
+
+
+
+
+
+
+

What people say about working with me

I care about doing good work. These are some kind words from people I’ve had the chance to work with.

"Mapping capabilities to our talent strategy and business goals felt overwhelming. Ben helped break it down into a logical framework, ensuring we had the right capabilities mapped to roles in place. The impact has been fantastic—this will lead to clearer career paths and stronger retention."

Graham Tanner
L&D Lead, AUSTRAC

"We’re in the process of building our capability framework at NW, and Ben has been instrumental in guiding us from the start. He’s provided valuable insights on structuring it within our Performance Learning Management System and has been a constant source of support. His passion for helping businesses maximise their framework is evident, and he’s always there when we need him."

Amandine Costanzo
Learning and Capability Lead, Nutrition Warehouse

"We recently partnered with Ben to lead the technical project delivery of a key initiative within our global workforce strategy, developing and mapping a skills taxonomy aligned to our enterprise-wide job and capability architecture. Ben's innovative and collaborative approach transformed a complex challenge into a clear, manageable solution for our 35,000+ workforce. 

By leveraging a GenAI engine, he saved 5.5 months of effort, delivering results in weeks. His expertise and the dynamic partnership drove meaningful outcomes while meeting the evolving needs of our workforce.”

Meghan O’Sullivan
Head of Future Skills and Workforce, NAB

"When we began developing our capability library, we quickly saw the risk of duplication and inconsistency across the business. Ben helped us step back and bring structure to the process. He collaborated with us to design an organisation-wide capability framework that was both practical in scale and effective in application.

What really stood out was the balance between deep expertise and innovative use of generative AI to refine the framework content once our research was complete. The result is a capability framework that feels tailored, consistent, and sustainable; something we simply wouldn’t have achieved on our own."

Alan Dale
VP Human Resources, Esquire Solutions

Frequently asked questions

Contact Ben for more info
01

Do you take on framework work?

Yes, through my employment at Acorn. I design and implement capability frameworks, competency frameworks, skills taxonomies and job architecture when a project aligns with what I'm working on.

02

Who do you work with?

The person accountable for capability. CHROs, HR Directors and OD leaders who need the architecture done properly, and the teams who live with it.

03

How do we start?

A short conversation about what you are wrestling with. If it is a fit, I lay out a clear plan from there.

04

What frameworks do you use?

SFIA, O*NET, Lightcast, ESCO and other taxonomies. I bend them to fit your reality, not the other way around.

Rethinking how work is structured? Let’s talk.

You are accountable for getting this right. I have spent fourteen years building capability architecture that holds up.

If you are facing a redesign, a build, or AI pressure on roles, let's talk.

Rethinking how work is structured? Let’s talk.